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Must Have Ideas Trustpilot Rating 4.7/5 • 110,171 reviews
Must Have Ideas Google Rating 4.8/5 • 6,226 reviews

Get in touch FREE   0800 999 66 55 8am – 8pm, 7 Days A Week

Delivered within
2 working days

from family-run UK business

No-Quibble 100-day
money back guarantee

UK based customer services

Hassle-free
easy returns

Returning items is quick & easy

Delivered within
2 working days

from family-run UK business

No-Quibble 100-day
money back guarantee

UK based customer services

Hassle-free
returns guarantee

Returning items is quick & easy

We're ready to help you

Our wonderful Customer Services team are based here in the UK
and are available to help you seven days a week, between 8am and 8pm.

You are welcome to get in touch using whatever method is easiest for you:
email, on social media, over the phone or even by letter.

Guaranteed response within 24 hours

We guarantee to respond to your message within 24 hours – however, our responses
are often much quicker than that. We’ll always get back to you as soon as we can.

Customer Services Team

Good old-fashioned service

We are committed to giving good old-fashioned customer services and our mantra
is to treat every single customer as we would want to be treated ourselves.

In a world of automated messages and outsourced call centers,
we think you’ll find our approach to customer services refreshing.

Track your order

If you would like to see where your order is in the process by using our handy Order Tracker.

Have you taken a look at our helpful FAQs?

Before contacting us, you may want to see if your question is covered
in our Frequently Asked Questions which are updated regularly.

Call us FREE

Call us FREE

0800 999 66 55

8am - 8pm, 7 Days A Week

Email us

Email us

[email protected]

Guaranteed response within 24 hours, often much quicker

Call us FREE

WhatsApp us

0800 999 66 55

Or click here to start a Whatsapp chat with us

Write to us

Write to us

The Ideas Factory, Arc Logistics Park, Holborough Road, Snodland, Kent, ME6 5SZ