(L-R) Rob, Amy, Belle (15 mths), Keira (6 mths), Chris, Chloe, Sooty the Cat & Hallie (2)
Humble beginnings with big ambitions
From humble beginnings (storing our stock in the spare room and packing orders
on our dining room table!) we're now one of the country's fastest
growing online retailers.
Our fabulous, dedicated team dispatch thousands of customer orders
every day from our Distribution Center near Maidstone, Kent.
Family owned with family values
Being family run, great customer service is at the heart of everything we do. We take pride
in delivering exceptional service to our customers every single day.
Our mantra is to treat every single customer as we would want to be treated ourselves.
That's why we stand-by our three promises:
Rated 'Excellent' after 170,488 reviews
We're grateful for every customer that has taken the time to leave us a review
on Trustpilot and we're proud that after 170,488 reviews, we're rated "Excellent"
– the highest achievement possible
on Trustpilot.
Get in touch if there's anything we can do
If there's anything you need our help with, please do not hesitate to get in touch
with our wonderful UK-based, Award-Winning Customer Services team here.
Thanks for stopping by our site – we hope you'll Discover Something New today!
Tip: Our Best Sellers collection is a great place to start!
Amy, Chris & Rob
Founders, Must Have Ideas Ltd
