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Must Have Ideas Trustpilot Rating 4.7/5 • 110,170 reviews
Must Have Ideas Google Rating 4.8/5 • 6,226 reviews

Get in touch FREE   0800 999 66 55 8am – 8pm, 7 Days A Week

Delivered within
2 working days

from family-run UK business

No-Quibble 100-day
money back guarantee

UK based customer services

easy returns

Returning items is quick & easy

Delivered within
2 working days

from family-run UK business

No-Quibble 100-day
money back guarantee

UK based customer services

returns guarantee

Returning items is quick & easy

Our Story

(L-R) Rob, Amy, Belle (15 mths), Keira (6 mths), Chris, Chloe, Sooty the Cat & Hallie (2)

Humble beginnings with big ambitions

From humble beginnings (storing our stock in the spare room and packing orders
on our dining room table!) we're now one of the country's fastest growing online retailers.

Our fabulous, dedicated team dispatch thousands of customer orders
every day from our Distribution Center near Maidstone, Kent.

Family owned with family values

Being family run, we believe that good old-fashioned customer services is at the heart of everything we do. We take pride in delivering exceptional service to our customers every single day.

Our mantra is to treat every single customer as we would want to be treated ourselves.

That's why we stand-by our three promises:

Quick Delivery
Money-Back Guarantee
Hassle-Free Returns

Rated 'Excellent' after 110,170 reviews

We're grateful for every customer that has taken the time to leave us a review
on Trustpilot and we're proud that after 110,170 reviews, we're rated "Excellent"
– the highest achievement possible on Trustpilot.

Our customers say Excellent
4.7 out of 5 based on 110,170 reviews Trustpilot

Get in touch if there's anything we can do

If there's anything you need our help with, please do not hesitate to get in touch
with our wonderful UK-based customer services team here.

Thanks for stopping by our site – we hope you'll 'discover something new' today!

Tip: Our Best Sellers collection is a great place to start!

Amy, Chris & Rob

Founders, Must Have Ideas Ltd