Delivery Details

We want you to get your item as quickly as possible, that's why we dispatch all orders from our UK warehouse, based in Kent.

Your item will be delivered in 3 to 5 working days. Personalised items are delivered within 7 to 10 working days.

Not going to be in? No problem

We know it's annoying having to wait in for a delivery. That's why our orders do not require a signature. We send our orders via Royal Mail and they will be happy to leave your item with a neighbour or in a safe place.

Not received your order when you should have?

If you have not received your order, please contact customer services and they will look into it right away. Please either email hello@musthaveideas.co.uk or call FREE on 0800 999 66 55.

Remember: we offer our 30-day no-quibble money-back guarantee on all of our products. We want you to be 100% happy with your purchase. If there's anything we can do for you, just let us know!