Easy online shopping, with confidence
No one wants to wait ages for their order to arrive. That’s why, for just £3.99 per order,
we promise to deliver within two working days – or it’s FREE.
Packed with care
Your order will be carefully picked & packed by our amazing team at our warehouse in Snodland, Kent.
Speedy delivery
Then it’ll be sent, fully tracked.
Stay in the know
You’ll receive reassuring notifications every step of the way to let you know the progress of your order.
You don’t have to stay in all day waiting
You'll be sent a 2 hour window for delivery, so you know when to expect your parcel.
You’re in control
If you won’t be in, you can easily choose to have your parcel delivered to an alternative address, or on a different day.
You can also choose to have your parcel delivered to a nominated neighbour, safe place, workplace or local Post Office.
Contactless Delivery keeps us all safe
Don’t worry – you don’t have to sign for the delivery.
Instead, your postie will take a photo of your order on or near your doorstep as proof of delivery.
Not received it within two working days?
We’ll give you your money back – yes, really!
Need to return an item?
Our famous ‘no quibble’ 100 day money-back guarantee means you can shop with complete confidence.
If you’re not completely satisfied or you simply change your mind any time within the first 100 days, we’ll give you your money back – no questions asked.
Need help?
If you have any questions about the delivery of your order, our friendly, UK based team of experts are waiting to help.
Write to us
The Ideas Factory, Arc Logistics Park, Holborough Road, Snodland, Kent, ME6 5SZ