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Must Have Ideas Trustpilot Rating 4.7/5 • 110,167 reviews
Must Have Ideas Google Rating 4.8/5 • 6,226 reviews

Get in touch FREE   0800 999 66 55 8am – 8pm, 7 Days A Week

Delivered within
2 working days

from family-run UK business

No-Quibble 100-day
money back guarantee

UK based customer services

Hassle-free
easy returns

Returning items is quick & easy

Delivered within
2 working days

from family-run UK business

No-Quibble 100-day
money back guarantee

UK based customer services

Hassle-free
returns guarantee

Returning items is quick & easy

Easy online shopping, with confidence

No one wants to wait ages for their order to arrive. That’s why, for just £3.99 per order,
we promise to deliver within two working days – or it’s FREE.

We’re proud to partner with Royal Mail – the UK’s most trusted courier – for ALL our deliveries.

Packed with care
Packed with care

Packed with care

Your order will be carefully picked & packed by our amazing team at our warehouse in Snodland, Kent.

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Speedy delivery with Royal Mail
Speedy delivery with Royal Mail

Speedy delivery with Royal Mail

Then it’ll be sent, fully tracked, with Royal Mail.

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Stay in the know
Stay in the know

Stay in the know

You’ll receive reassuring notifications every step of the way to let you know the progress of your order.

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You don’t have to stay in all day waiting
You don’t have to stay in all day waiting

You don’t have to stay in all day waiting

Royal Mail will send you a 2 hour window for delivery, so you know when to expect your parcel.

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You’re in control
You’re in control

You’re in control

If you won’t be in, you can easily choose to have your parcel delivered to an alternative address, or on a different day.

You can also choose to have your parcel delivered to a nominated neighbour, safe place, workplace or local Post Office.

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Contactless Delivery keeps us all safe
Contactless Delivery keeps us all safe

Contactless Delivery keeps us all safe

Don’t worry – you don’t have to sign for the delivery.

Instead, your postie will take a photo of your order on or near your doorstep as proof of delivery.

Money Back Guarantee

Not received it within two working days?

We’ll give you your money back – yes, really!

(Terms & Conditions apply)

Need to return an item?

Need to return an item?

Our famous ‘no quibble’ 100 day money-back guarantee means you can shop with complete confidence.

If you’re not completely satisfied or you simply change your mind any time within the first 100 days, we’ll give you your money back – no questions asked.

Need help?

If you have any questions about the delivery of your order, our friendly, UK based team of experts are waiting to help.

Call us FREE

Call us FREE

0800 999 66 55

8am - 8pm, 7 Days A Week

Email us

Email us

[email protected]

Guaranteed response within 24 hours, often much quicker

Live Chat

Live Chat

We're available to chat now

Start a chat with our team

8am - 8pm, 7 Days A Week

Call us FREE

WhatsApp us

0800 999 66 55

Or click here to start a Whatsapp chat with us

Write to us

Write to us

The Ideas Factory, Arc Logistics Park, Holborough Road, Snodland, Kent, ME6 5SZ